ISO22301CERTIFICATION.COM
Asia / Country guide
IT, IT-enabled services, banking, BPO, telecommunications and export suppliers often need evidence of continuity capability for clients and procurement.
Secure Bridge connects you with independent providers. The appointed certification body conducts the audit and makes the certification decision.
Tell us about your organization and we will connect you with an independent certification body.
01 / Local context & requirements
For an Indian IT, BPO or export supplier, start with the customer’s requested service scope and certificate acceptance conditions. Identify whether the customer expects one delivery center, several offices or the whole legal entity to be covered. Shift patterns and cross-border service responsibilities should be visible in the application.
RBI’s 2023 IT-governance directions include continuity and disaster-recovery provisions for in-scope regulated entities. Determine applicability before drawing compliance conclusions.
Applicability depends on the entity and activities. A continuity obligation is not automatically an ISO certification mandate, and certification does not by itself establish regulatory compliance.
Plan for loss of connectivity, identity platforms, premises or key personnel. Show how distributed delivery teams continue priority activities and protect access to essential information.
Assess the applicability of RBI directions to the entity. Link BCMS activities to business continuity and disaster recovery arrangements without treating the certificate as a replacement for regulatory assessment.
Consider critical materials, tooling, utilities, design information and subcontractors. Align alternative capacity with realistic recovery priorities and customer delivery commitments.
Illustrative exercise / not a client case study
A hypothetical service provider cannot use one Indian delivery center during a customer-critical period. A useful exercise checks how work moves to another team, how access is authorized, which information is available and how the client is informed. The result should demonstrate actual capacity rather than an untested alternate-site promise.
02 / Cities & operating locations
For delivery-center scopes, list shifts, shared platforms and alternative staffing arrangements. Include any remote teams that perform critical activities.
Clarify the relationship between head-office decision-making, customer-facing teams and the operating locations included in the audit.
These locations help frame a scope discussion. They do not represent Secure Bridge offices or confirmed auditor locations. Mention your actual facilities, remote teams and overseas dependencies in the inquiry.
03 / ISO 22301 certification process
01
Identify the legal entity, activities, sites, people and applicable certificate acceptance requirements.
02
The body reviews documented arrangements and readiness for the implementation assessment.
03
Auditors assess implementation. The body separately reviews the outcome and decides certification.
04
Maintain the BCMS, complete scheduled surveillance and plan recertification within the three-year cycle.
The first surveillance is within 12 months of the initial certification decision. The certification body sets the audit program; certification can be suspended or withdrawn before expiry.
04 / Audit duration & cost
Request a scope-based quotation. Audit effort depends on activities, workforce, shifts, complexity, sites and the audit methods the body considers appropriate. A city name alone does not determine the price.
For a proposal in INR, ask the provider to confirm the billing currency, applicable taxes, travel and expenses. Include Stage 1, Stage 2, surveillance and recertification when comparing the total three-year program. Any Secure Bridge service or referral arrangement should be clear in writing.
Preparation time and auditor-days are different. The body can estimate audit effort after reviewing your application; the time needed to implement and exercise your BCMS depends on your starting point.
Ask for its legal name, relevant accreditation scope, proposed certificate scope and verification route. Confirm your customer’s acceptance conditions before committing.
UAF or IAS references must be supported by the actual body’s current scope.
05 / Country questions
No. The cited RBI directions apply to defined regulated entities. An IT supplier may separately have contractual continuity or certification requirements from its customers.
A multi-location scope may be possible. Provide the activities, staffing, shifts, management arrangements and dependencies for every location; the certification body decides the audit approach.
Prepare your legal entity, business activities, workforce, shifts and locations. Include your customer or tender requirements, intended scope and timing. The body reviews the formal application and determines the audit program.
Match the legal entity, standard, scope, sites, dates and current status with the issuing body’s record. Check the accreditation scope and use IAF CertSearch where applicable. Resolve missing or conflicting information directly with the issuer.
Share your scope, sites and timing — we will connect you with an independent certification body.
More country guides
CA / North America
Cross-province operations. Clear scope. Coordinated continuity.
Read the Canada guide ↗
Read the Australia guide ↗
Read the Singapore guide ↗
Country content reviewed October 23, 2026. Standard reference: ISO 22301:2019. Browse all country guides.
ISO22301CERTIFICATION.COM